The Grief Centre aims to provide affordable, professional loss and grief services to all.  Your contribution helps to offset our costs. As we are a charitable trust, if you are able to offer any more than the recommended fee, this will help us to continue our services.
  
Clients who are on a low income, or in receipt of a benefit, may be eligible for some assistance from WINZ (Disability Allowance). Check out their website www.workandincome.govt.nz which includes details on income levels for qualification. Alternatively you can phone them on 0800 559 009. Application forms and information are also available at The Grief Centre.

Fee Scale

After tax family income	Fee per session for an individual	Fee per session for a couple or family
Under $65,000         ($1250 per week or less)	$ 90	$100
Over $65,000          ($1250 per week or more)	$100	$110
Students/Community Services Card Holders/Seniors/Ko ngā Kaumātua	$ 60	$ 70
WINZ-Funded Clients	$ 30 Surcharge to be paid by the Client	$ 40 Surcharge to be paid by the Client
Subsidised counselling is available -  please call us if cost is a concern

Session Length
Counselling sessions are usually for 60 minutes, with the first session may sometimes taking a little longer. Family/couple sessions may take up to 90 minutes. There are no “set” number of counselling sessions a person may have or require—this is determined by you and your counsellor, as is the frequency of sessions.

Cancellations
If you do have to cancel an appointment, we require at least 24 hours notice where possible.  A fee may be charged if sufficient notice is not provided or you fail to arrive for an appointment. Please call the office on 09 418 1457 if you need to make a cancellation.

Method of Payment 
For appointments at our Birkenhead office, our preferred method of payment is via Eftpos. Offsite appointments can generally be paid for via Visa or Mastercard credit or debit cards, and cash can also be accepted.  Payment is expected at the time of the appointment.