The Grief Centre | Loss and Grief Support The Grief Centre

 The Grief Centre office is closed from 12pm Friday 22 December, reopening Monday 08 Jan. 

New Zealand Phone: 0800 331 333

Funeral home introduction

Welcome to our bereavement support service!

We're delighted to be able to support your families with grief care after the funeral. Thank you for recognising the value and importance of this service.

Please click the picture on the right to watch our introductory video from General Manager Katrina King. You can share this in team meetings and as part of your induction of new team members moving forward.

We've also summarised the support provided below.

Please get in touch with us if you have any questions: 

What is Bereavement Support?

  • An opportunity to elevate your Funeral Home’s brand and reputation through a partnership with an organisation that understands the loss and grief journey and how to support your clients through it.

  • Provides access to an extended Grief Centre team who maintain and cement the relationship between your Funeral Home and your client families.

  • Positions your Funeral Home as a socially responsible business that recognises the importance of supporting client mental health once the practicalities of the funeral are over.

The full package of support for your client family includes:

  • A co-branded brochure about the service, the Grief Centre booklet on loss and grief and an introductory letter mailed to your client family.

  • Several phone calls and/or an email to connect with your family to check in on their wellbeing 6-8 weeks after the death of their loved one.

  • Unlimited phone support if required for a family member for up to one year.

  • A complimentary counselling session if required for more complicated grief.

  • An anniversary card sent on the one-year anniversary of the death.

As a funeral home, you will receive a monthly report details referrals received, contacts made, support offered and a summary of the feedback we have received about your home.


This product has been added to your cart