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 The Grief Centre office is closed from 12pm Friday 19th December 2025 and will reopen on Monday 5th January 2026, taking new referrals from Monday 12th January.
If you need immediate support over this time call LIFELINE 0800 543 354 or send a text to 4357 or phone or text Need to Talk on 1737.
For all emergencies please dial 111.


Phone: 0800 331 333 • Charities Registration CC38713 •
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Office team

Elizabeth Brown

Office and Clinical Administrator

E:  admin@griefcentre.og.nz

P:  +64 9 871 1391

Freephone: 0800 331 333

Averill Waters

Clinical Manager (acting)

E:  clinicalmanager@griefcentre.org.nz

Kirsty Nai

ACC Team Lead

E: acclead@griefcentre.org.nz

P:  +64 9 871 5575

Anahera Mohi

Bereavement Support Coordinator
for New Zealand partner funeral homes

E:  aftercare@griefcentre.org.nz

P:  +64 9 871 1389

Devon Healey

Bereavement Support Coordinator
for Australian partner funeral homes

E:  aftercare@griefcentre.com.au

P: Freephone (Australia only) 1300 270 479

Cathy Williams

Education and Events Coordinator

E:  events@griefcentre.org.nz

P:  +64 9 871 1390

Finance and Accounts Team

E:  office@griefcentre.org.nz

New Zealand Support

Counselling
Please complete our online referral form, and one of our team members will be in touch within 2–3 working days.

General Enquiries
Phone: 09 418 1457
Freephone: 0800 331 333
Email: admin@griefcentre.org.nz

Education and Events
Email: events@griefcentre.org.nz

Funding and Sponsorship
Email: funding@griefcentre.org.nz

Accounts
Email: office@griefcentre.org.nz

Bereavement Support
Email: aftercare@griefcentre.org.nz

Physical Address:
97 Birkenhead Avenue
Birkenhead Auckland 0626

Postal Address:
PO Box 34548
Birkenhead Auckland 0746

Charities Registration Number CC38713

OUR PRIVACY POLICY
COMPLAINTS PROCESS

Australia Support

General Enquiries & Bereavement Support
Phone: 1300 270 479
Email: aftercare@griefcentre.com.au

Physical Address:
Level 1, 2-8 Lake Street
Caroline Springs
Vic, 3023

Postal Address:
Grief Centre
c/o Waters Edge Business Centre
Level 1, 2-8 Lake Street
Caroline Springs
Vic, 3023

Other New Zealand Support

Grief Centre is not a crisis service. Other assistance and support available includes:

  • Lifeline (24/7 free helpline) 0800 LIFELINE (5433 5463)

  • Text to talk 1737 (free phone counselling)

  • Youthline 0800 376 633

  • Suicide Crisis Helpline 0508 828865

If you have serious concerns about a person's immediate safety (or your own) please call:

  • 111

  • Te Whatu Ora’s Urgent Response Team (numbers vary around New Zealand, in Auckland it is 0800 800 717)

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